ABOUT US

He tangata, he tangata, he tangata - it is our people that make the difference!

We believe all relationships grow from consistent contact built on a foundation of loyalty and integrity.

At Client Connect Ltd, we create meaningful connections between businesses and their customers. With over 15 years of experience, Client Connect specialise in personalised lead generation and customer engagement that delivers measurable results. 

Entrenched in care, collaboration, and clarity, Client Connect’s New Zealand-based specialists become a seamless extension of your team, aligning with your goals to exceed expectations. We empower businesses with actionable insights and proven strategies, driving growth and success. 

Our Mission

Client Connect will be Aotearoa, New Zealand’s most trusted partner in customer engagement, driving sustainable business growth through authentic, personal connections. 

By championing collaboration, work-life balance, and family values, we build trust and deliver exceptional outcomes and shared success. Our vision is to empower clients to achieve their goals while fostering a supportive workplace where our team thrives. 

Our Vision

Our Management Team

SANDRA WILLIS

Managing Director

Sandra, the founder of Client Connect, brings extensive expertise from her successful career as a business owner.

  • With a focus on management, finance, systems, and sales, she prioritises accountability, measurement, reporting, and integrity in all business relationships. Sandra understands the importance of a robust sales process that consistently delivers exceptional customer service, nurtures high-quality leads, and drives sales and growth. Passionate about promoting family values and work-life balance, Sandra has developed an effective remote working model for her team. This model allows Client Connect to create a harmonious blend of personal and professional life, empowering team members to thrive and achieve outstanding results. Sandra’s commitment to excellence and work-life balance has shaped Client Connect into a dynamic organisation. With her leadership and the collaborative efforts of the team, Client Connect continues to make a positive impact on our clients.

    Whanau holds a paramount place in Sandra’s heart, with her twin grandsons being an absolute source of joy, along with the cherished company of her son, daughter-in-law, and her extended family and friends.

    During her leisure hours, time is spent cultivating a rural oasis with native plants, trees, and gardens that draw in a vibrant array of birdlife. After long days spent tending to the outdoors, it’s a pleasure for her to unwind with a glass of wine overlooking the gardens, and enjoying the lively antics of her feathered visitors.

    Sandra’s partner is an accomplished sailor, and their sailing catamaran becomes a vessel of escape to the enchanting Kawau Bay and beyond, allowing them to explore diverse horizons as frequently as possible. As travel returns, they have been able to extend his business trips into holidays, venturing to new destinations that promise fresh cultural experiences—something they relish sharing. 

John Gretton

Business Development Manager

John has been with Client Connect for over five years and is quite possibly the first voice you'll hear on the other end of the line.

  • With a background in tourism, John has never really thought of himself as a salesperson – just someone who genuinely enjoys a good chat. He spent his twenties guiding tour groups through South East Asia, mostly trying not to look lost. His real talent was connecting with people, and the best compliment he ever received was from a passenger who asked how he managed to keep a two-week tour running seamlessly while appearing to do nothing more than enjoy himself with the group.

    Those years came with their fair share of curveballs – from sick passengers to full-on natural disasters – but John learned pretty quickly that honest communication and a bit of integrity can get you through just about anything.

    After returning to Aotearoa, life took an unexpected turn when a mountain biking accident left John a Tetraplegic. He spent six months in hospital getting to know his body again (which doesn’t always do what it’s told), and came out the other side with his sense of humour intact.

    The remote working model at the heart of Client Connect has been a perfect fit, giving him the flexibility to contribute meaningfully while still making time for physio, exercise, and all the bits that go into keeping a not-so-cooperative body ticking along.

    John lives with his wife and their two dogs, and they love heading out on day trips together. When he’s not exploring with the family, he’s often back on the trails, making the most of his hand cycle.

Our expertise lies in prospecting new business opportunities, nurturing existing customer relationships, and conducting tailored campaigns through personalised telephone conversations.

Our mission is to support small to medium businesses across Aotearoa, New Zealand to accelerate growth and deliver results through effective lead generation and customer relationship development.

At Client Connect, we firmly believe in fostering strong customer relationships through loyalty, integrity, and consistent, meaningful communication. We are dedicated to helping you grow your business by providing essential services such as customer relationship management, lead generation, and appointment setting. With expertise spanning various industries, we tailor our solutions to meet your company's specific needs.

Operating remotely throughout New Zealand, our team of Client Relationship Specialists is seasoned, professional, and seamlessly aligns with your team. We specialise in optimising each call, skilled at identifying and qualifying leads.

Client Relationship Specialists

At Client Connect, our New Zealand-based team consists of a carefully selected group of dynamic and highly skilled professionals from diverse backgrounds. Our Client Relationship Specialists are experts in lead generation and building strong relationships, working seamlessly with your team to drive business growth.

We take pride in offering opportunities for individuals who may face limitations in traditional business settings to contribute their professional skills. We take great care in matching you with a Client Relationship Specialist, ensuring a tailored and effective partnership.

Client Connect is proud to support Woven Earth.

Woven Earth turns empty houses into homes for those who have fled violence and are trying to rebuild their lives. They are a caring community of individuals and businesses passionate about doing something positive in response to family violence. www.wovenearth.org.nz

Amotai facilitates connections between Māori and Pasifika-owned businesses, and buyers who appreciate the added social value that supporting these businesses can bring to our communities. Supplier diversity and development is a continuously evolving and dynamic field.