What we do
Connecting with potential business customers to expand your customer base and boost sales.
Limited duration calling for a specific purpose, such as a product launch, promotion or special offers.
Focuses on the growth and development of existing customer relationships for long-term business success.
Post-sales follow-up and appointment scheduling for service providers and dealerships
Connects with potential business customers to expand your customer base and boost sales.
Engaging with Decision Makers: Client Connect introduces and promotes your business by connecting with key decision makers.
Relationship Building: Through consistent contact, we develop strong relationships while actively generating leads and appointments for your Sales Team.
Prospective Marketing Database: New Business Development calling creates a database of prospective customers, enabling future targeted marketing campaigns.
Focuses on the growth and development of existing customer relationships for long-term business success.
Customised Conversations: Engage in personalised conversations to keep your brand at the forefront of customers minds.
Consistent Contact: Maintain regular and meaningful contact to make customers feel valued and identify their needs.
Reactivate Customers: Reconnect with low-spend or dormant customers through proactive contact.
Limited duration calling for a specific purpose. Combining direct marketing with a well-executed telephone campaign yields superior results compared to email alone.
Lead Generation: Targeted campaigns to generate leads and increase brand awareness, providing your Sales Team with high-quality leads to convert into sales.
Sales Promotion: We contact a specific customer base to promote new products, inform about promotions, and follow up on direct marketing campaigns.
Customised Campaigns: We work closely with you to customise campaigns according to your specific requirements. Campaigns can vary in size and duration to meet your needs.
Easy Reporting: Our quick and straightforward reporting system allows you to closely monitor campaign results and retain control over the process.
Focuses on enhancing customer goodwill for repeat business, increasing service bookings, and customer satisfaction .
Enhanced Goodwill and Loyalty: Customers feel valued, leading to repeat business.
Consistent Contact: Proactive conversations to keep your business forefront in customers minds
Enhanced Service Bookings: Obtain bookings from customers with personal contact following text or email reminders.
After Service Feedback: Gain insight into customer experiences and identify strengths and weaknesses.
Data Cleanse
Ensures your customer database is accurate and updated.
Outsourced Data Cleanse Service: A dedicated and disciplined approach to update and refine your database with accurate details of decision makers.
Keeping Your Company Prominent: Our calling activities ensure that your company remains at the forefront of customers minds.
Combine with Other Services: You have the option to combine Data Cleanse calling with a lead generation or retention campaign to promote your company, build goodwill, and uncover opportunities for your sales team.
Partnering with Client Connect offers a range of benefits to support your business growth:
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Our personalised approach fosters goodwill and loyalty between you and your customers, strengthening their connection to your brand.
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Benefit from our industry expertise as we provide valuable market insights and strategic guidance to support your decision-making.
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We use our own i-Track CRM to accurately document and track important customer conversations, building a concise call cycle and ensuring valuable information is comprehensively reported.
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Our commitment to hourly accountability ensures high levels of sustainable productivity, maximising the efficiency of our efforts.
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We provide comprehensive management, along with detailed monthly reporting, giving you valuable insights into the progress and results achieved.
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Our New Zealand-based team of well-trained and highly skilled Client Relationship Specialists excel in lead generation and relationship building, guaranteeing effective communication and strong connections.
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By outsourcing your customer relationship efforts to Client Connect, you save on recruitment and associated employment costs, enabling you to allocate resources more efficiently.
