What we do

Outbound Lead Generation

Connects with potential business customers to expand your customer base and boost sales.

  • Client Connect introduces and promotes your business by connecting with key decision makers.

  • Through consistent contact, we develop strong relationships while actively generating leads and appointments for your Sales Team.

  • New Business Development calling creates a database of prospective customers, enabling future targeted marketing campaigns.

Customer Retention and
Nurture

Focuses on the growth and development of existing customer relationships for long-term business success.

  • Engage in personalised conversations to keep your brand at the forefront of customers minds.

  • Maintain regular and meaningful contact to make customers feel valued and identify their needs.

  • Reconnect with low-spend or dormant customers through proactive contact.

Outbound Calling Campaigns

Limited duration calling for a specific purpose. Combining direct marketing with a well-executed telephone campaign yields superior results compared to email alone.

  • Targeted campaigns to generate leads and increase brand awareness, providing your Sales Team with high-quality leads to convert into sales.

  • We contact a specific customer base to promote new products, inform about promotions, and follow up on direct marketing campaigns.

  • We work closely with you to customise campaigns according to your specific requirements. Campaigns can vary in size and duration to meet your needs.

  • Our quick and straightforward reporting system allows you to closely monitor campaign results and retain control over the process.

After Sales Contact

Focuses on enhancing customer goodwill for repeat business, increasing service bookings, and customer satisfaction .

  • Customers feel valued, leading to repeat business.

  • Proactive conversations to keep your business forefront in customers minds.

  • Obtain bookings from customers with personal contact following text or email reminders.

  • Gain insight into customer experiences and identify strengths and weaknesses.

Data Cleanse

Ensures your customer database is accurate and updated.

  • A dedicated and disciplined approach to update and refine your database with accurate details of decision makers.

  • Our calling activities ensure that your company remains at the forefront of customers minds.

  • You have the option to combine Data Cleanse calling with a lead generation or retention campaign to promote your company, build goodwill, and uncover opportunities for your sales team.

Partnering with Client Connect offers a range of benefits to support your business growth:

  • Build stronger customer relationships with a personalised approach that inspires goodwill, loyalty, and lasting brand connection.

  • Gain a competitive edge with our industry expertise—delivering market insights and strategic guidance to help you make smarter decisions.

  • Our proprietary i-Track CRM captures and tracks key customer interactions, creating a clear call cycle and ensuring every detail is accurately documented and reported.

  • With a strong focus on hourly accountability, we drive sustainable productivity and maximise the efficiency of every action we take.

  • We deliver end-to-end management backed by detailed monthly reporting, giving you clear insights into progress and measurable results.

  • Our New Zealand-based team of expert Client Relationship Specialists excels in lead generation and relationship building, ensuring clear communication and lasting connections.

  • Outsource your customer relationship management to Client Connect and cut recruitment and employment costs—freeing up resources for smarter, more efficient allocation.